FAQS

lelive FAQS

what are some ingredients that you will never use? 

silicones, fragrances, micro beads, peg's, phthalates, formaldehydes, bpa's, petroleum-derived, oxybenzone, chemical sunscreens among others. 

 

is this product suitable for sensitive skin?

yes! we use both safe and quality ingredients at levels that do not irritate the skin.

our products have been tested with sensitive skin and are dermatologist-approved.

please note that if you have eczema, ingredients such as aloe and panthenol are great. However, we do not recommend using the save our skin (sos) aha/bha exfoliator.

 

do your products work for younger or older skin? 

yes we have a wide range of actives. 

 

will these products work for my kids/teens? 

definitely! 

 

can men use your products? 

of course! 

 

how natural are your products?

over 95 percent. the rest are plant identical ingredients (such as our vitamin c) or naturally certified preservatives. 

 

what type of reactions are normal?

- tingling and slight redness is normal.

- if your skin is burning reduce usage.

- if you have an allergic reaction stop using the product immediately.

  

i've heard oils are comedogenic - is your product going to clog my pores? 

most oils are comedogenic. however, the formulation and the quality of the ingredients used are the important factors in how the oil functions. that's why we choose only the best ingredients and work with highly skilled formulators to produce products that are formulated for your skin, that dont clog your pores. for example, our coconut oil is high quality and organic. 

 

your product has a scent but you say it is fragrance free? 

we use no artificial fragrances as these are used for smell only and have no benefits for the skin. we use ingredients with natural scents that also have benefits for your skin. 

  

how long does the product last for and when will I see results?

all our products have a 2 year shelf life. They should be used within 6 months of opening. please keep out of direct sunlight. 

your product should last about 6-8 weeks with regular use. you should see results within 4 weeks (however, pigmentation can be a longer process).

 

how are your ingredients sourced and are they organic? 

some of our ingredients are organic. the majority of our ingredients are certified to international standards. all our products are vegan and cruelty free.

a lot of our oils and other natural ingredients are from africa, but ingredients like hyaluronic acid are from abroad.

all ingredients are high quality and traceable back to the farmer. 

 

do you use essential oils? 

we use high quality essential oils in some of our products - but in quantities less than 0.25% total. this is well below recommended guidelines and safe. 

 

You say your product is clean but some contain alcohols? 

we use cosmos-certified alcohols derived from plants and in extremely small quantities (less than 0,25% of a product if used). 

 

are your products safe to use around the eye area? 

the cleansers and the moisturisers are safe for your eye area.

the oil cleanser in particular can be used to remove eye makeup. 


Motherkind FAQS

Q: What do collagen peptides do?

Taking collagen peptides has a host of positive side effects – it improves your skin’s appearance, reduces joint pain, helps break down proteins and soothes your gut’s lining (incredible for anyone with digestive health issues like IBS and leaky gut), increases your metabolism, strengthens teeth, nails and hair, helps.

Q: Are collagen peptides vegetarian?

NO, collagen is made from connective tissue, cartilage or skin. Collagen is not found in plants.

Q: When is the best time to take collagen?

We recommend taking your collagen in the morning and evening before bed (as the body repairs and regenerates as we sleep- collagen is also fantastic for deeper sleep and better sleep quality).

Q: Why is powder over pills recommended?

Simply put, the daily dosage would mean 10 capsules per day at 2g per capsule which is simply too much to expect from consumers in terms of product compliance which is why we recommend taking the daily dosage in any beverage because is dissolves seamlessly and is therefore much easier to consume this way.

Q: Can you take collagen supplements while pregnant or breastfeeding?

Collagen is fantastic for pregnancy and breastfeeding as it is a natural protein that is already found in your body and synthesised by the body. It can help to avoid stretch marks during pregnancy plus getting enough collagen while pregnant is critical because it contains essential proteins that promote optimal health for a growing baby. It is however important to first check with your own health care provider regarding your specific needs while pregnant and nursing.

It is also important that you check that you are using a high quality collagen supplement which uses no chemicals in the extraction process as well as no fillers to bring down manufacturing costs for production. MOTHERKIND uses only enzymes in the process of extraction and ensures its manufacturing process is free from fillers and chemicals.

 

Kiko Vitals FAQS

Is Kiko completely safe?

The ingredients in Kiko have been verified by hundreds of years of research and, in some cases, over 2000 years of use. They are considered very safe, with minimal known side effects.

However, as with any supplement, if you experience any digestive upset or other unwelcome symptoms, please discontinue use immediately. If they continue, please contact your doctor or other healthcare professional. 

Is there anyone who shouldn’t take Kiko?

Do not take Kiko if you are pregnant or breastfeeding. Please always check with your doctor before taking Kiko, and make sure the ingredients are safe to take in conjunction with any other medicines you may currently be taking.

This is not a complete list of all interactions that may occur—always ask your healthcare provider if any herbs may interact with other medicines that you take.

What is the recommended amount to take?

We recommend two capsules daily, taken at the same time every day, with or without food depending on your body. 

Does Kiko make synthetic contraception ineffective?

No. Kiko has no effect on the effectiveness of any contraception. This includes IUD’s. So it’s safe to take Kiko while still using these forms of contraception.

Is it safe to take Kiko if I’m also on thyroid medication or antidepressants?

Yes, but please chat to your doctor first to confirm the correct dosage.

How long before I feel any effect?

Every woman responds differently, but people generally start to feel more energised within as soon as a few days. We recommend taking Kiko for two cycles before expecting to see and feel the full spectrum of benefits. Individual results may vary, and changes are dependent on your personal level of well-being and whether or not you have existing conditions.

Where is Kiko made?

Kiko is a proudly South African product, developed in conjunction with South African medical specialists and specifically formulated for the needs of South African women.