Shipping

Process: 

Please note that your order will take 1-3 working days once packed till arrival. Deliveries to outlying or regional areas may take up to 5 working days depending on where. 

Once you place an order you will receive an email that your order has been confirmed and received. We will then send you another email once your order has been packed and is ready to ship. This will contain tracking info for your benefit. 

Please note we do not deliver on weekends. Your delivery will arrive during the working week - Monday to Friday. 

 

Tracking: 

You will then receive an email with your tracking number once your order has been packed. You will then receive a second email or SMS on the morning of your order's arrival. All orders are fulfilled by The Courier Guy. 

Please make sure that there is someone to receive your order at your nominated address between Monday to Friday, 9:00am-5:00pm. 

Costs: 

Our nationwide flat shipping rate is ZAR R100. 

All orders over ZAR 1000 are free! 

 

International: 

As we are a growing business please understand that at this stage we do not usually ship outside of South Africa, though we definitely plan on it.

However, please email us at info@thewhiteorchid.co.za and we will do our best to assist you in making a plan.